Last Updated: July 31, 2026
At Angco Grand Impex (AGI) (“we,” “our,” or “us”), we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or interact with our importation, distribution, and wholesale services.
1. Information We Collect
We may collect personal and business information from you when you interact with our website, inquire about our products, or partner with us:
- Personal & Business Contact Details: Name, email address, phone number, company name, and physical address provided via contact forms or product catalog download requests.
- Transaction & Inquiry Data: Details regarding wholesale inquiries, distribution requests, or specific product interests.
- Technical & Usage Data: IP address, browser type, operating system, referring URLs, and website activity collected automatically via cookies and analytics tools to help improve user experience.
2. How We Use Your Information
We use the information we collect for business operations and customer support, including:
- Responding to your inquiries, quote requests, and partnerships.
- Processing and delivering requested product catalogs or business information.
- Managing customer relationships and providing ongoing client support.
- Improving website functionality, performance, and user experience.
- Complying with applicable legal, regulatory, and tax obligations in Canada.
3. Sharing & Disclosure of Information
We value your trust and do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share information only under the following circumstances:
- Service Providers: Trusted third-party vendors and logistics partners (such as 3PL providers or local delivery services) who assist in executing business operations and services.
- Legal Requirements: When required by law, regulation, legal process, or governmental request.
- Business Transfers: In connection with any merger, sale of company assets, or acquisition of all or a portion of our business.
4. Data Security
We implement reasonable technical, administrative, and physical security measures to protect your personal information against unauthorized access, loss, misuse, or alteration. However, please note that no transmission over the internet or electronic storage system is 100% secure.
5. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to enhance browsing experience, analyze site traffic, and optimize performance. You can choose to disable cookies through your browser settings, though some features of the site may not function as intended.
6. Third-Party Links
Our website may contain links to external sites or third-party platforms. We are not responsible for the privacy practices, content, or policies of those third-party websites. We encourage you to review their privacy policies before sharing personal data.
7. Your Privacy Rights
Depending on your jurisdiction under applicable Canadian privacy laws (such as PIPEDA), you have the right to:
- Request access to the personal information we hold about you.
- Request corrections to inaccurate or incomplete personal data.
- Withdraw consent for information processing where applicable.
To exercise any of these rights, please contact us using the information below.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us:
- Email: nicole.ang@angcogi.com
- Phone: +1 236 518 6411
- Address: Angco Grand Impex, Metro Vancouver, BC, Canada